Frequently asked questions

Both. Bulk orders from retailers, restaurants and caterers are welcome, and retail quantities are available at reasonable prices.

Add priced, available products to your cart and place a retail order at checkout with free delivery in Pakistan and cash on delivery. For wholesale quantities or items marked “Request Price”, send a quotation request or contact the shop.

A priced retail order placed through checkout is confirmed online at the displayed final total. Pay in cash when it arrives. Wholesale quote forms and “Request Price” enquiries are requests for a separate quotation.

Phone and WhatsApp on 0301 3002246 and 0300 8034174 are available 24 hours. The shop is open 24 hours every day. Call or WhatsApp before visiting so your order can be packed and ready.

Some items, especially bulk rice bags and items whose rates change often, are priced on request. Add the quantity you need and we will confirm the current rate.

Prices shown are retail prices per pack. For bulk quantities, request a quote with your list and quantities; we reply with wholesale rates. Some products show configured wholesale tiers directly on the product page.

Yes. Retail checkout includes free delivery in Pakistan, estimated in 2 working days. Working days are Monday–Saturday, with a 2 pm Pakistan time cutoff; later orders count from the next working day. Wholesale transport is arranged with your quotation.

Retail checkout uses cash on delivery: pay the final order total when your parcel arrives. For wholesale orders, cash on delivery, pickup payment or bank transfer can be agreed with the shop. Bank details are shared only by the shop.

Yes, before dispatch — call or WhatsApp with your order reference. Details are in the returns and cancellation policy.